We take great care to specify your requirements as precisely as possible. Realistic expectations are vital – because we want to reach the finish line together and because your satisfaction depends on it.
Of course, there is plenty of room for customizations if needs be. Depending on the knowledge and experience with virtual simulation on the customer side, projects can start at different stages. This will not affect the guidance we provide you throughout the entire project.
ESI ITI has developed a default project process that ensures a successful introduction of our software. We take pride in the fact that so far we have managed all specified projects successfully this way. We pay great attention to prospective customers familiarizing themselves with the program early on. Many projects begin with presentations and workshops. A test installation of the software is also part of the evaluation phase. Depending on the knowledge and experience with virtual simulation on the customer side, we can shape the evaluation phase in line with individual requirements.
Whether you want to test the software on your own, run an engineering project with us or need a workshop for utility concepts – we always strive for a close yet relaxed cooperation in order to allow for both profound and realistic decisions. This enables the customer to become familiar with specific program features and the development process step by step. Once SimulationX is in full use, we provide regular updates, modeling and technical support as well as trainings to ensure a smooth workflow on your side.